Welcome to CutTime, Parents-Guardians!

CutTime is the leading fine arts education program management platform in North America. CutTime platform was previously owned and operated by J.W. Pepper & Son, until they formed a joint venture with Conn Selmer and GroupCollect and spun the company out into an independent commercial entity as CutTime, LLC. CutTime, LLC is headquartered in St. Augustine, Florida and employs over forty professionals dedicated to supporting fine arts programs across the United States and Canada.

You will primarily receive short text / SMS messages (similar to a push notification) from CutTime if you’ve provided a mobile phone number to your program. In cases where someone is unable to provide a mobile phone number or the message is blocked, we can send your messages to an email address as a backup.

If you do not wish to receive text messages from CutTime, you can reply ‘STOP’ anytime to opt out. View our SMS Terms of Service here.

Yes, you can sync your Google Calendar and iCalendar by clicking on the link to ‘Subscribe’ to your student’s events that are published through your Parent Portal.

You can view a list of your student's upcoming program events on your Portal Page. We are exploring options for a calendar grid display option as part of our product roadmap. Your Program Director will publish select events on your school district and/or organizations’ public calendars which you can view via their website.

If your program has activated the online payment option within their CutTime account, then yes you can continue to make online payments using your credit card. When you go to make your first online payment, you will enter your credit card details for processing via Stripe. We are not storing credit card information at this time. You will need to reenter your credit card details each time you make a payment.

You will see any upcoming volunteer opportunities as part of each event listing in your Parent Portal Detailed Student View. Volunteer opportunities will display the type of opportunity (e.g. Chaperone, Concessions) and the number of positions needed vs. filled. To sign up for a specific opportunity, simply tap/click on the event listing to see one or more volunteer jobs and click the green ‘Sign Up’ button on the right hand side. You should see your name appear in the volunteer job once clicked. You can also see who else is volunteering for that same opportunity. You will receive a reminder notification from CutTime the night before you are scheduled to volunteer. Need to cancel? Simply tap/click on ‘delete’ next to your name.

Yes, your co-parenting partner can gain access by providing their name and mobile phone / email details to your Program Director who will add them as a guardian to your student’s profile in CutTime. Once they are added, they will receive a Welcome Message from CutTime containing their own personalized Magic Link. From there, they are able to view the exact same information about your student’s account balance statement, announcements, events, volunteer opportunities, etc. They are also able to make an online payment towards your student’s costs.

We focus on responsive web, rather than native apps, to deliver a premium user experience with all of the navigation and push communication bells and whistles without the extra software installation and update hassle. This enables us to optimize our product design, development and support resources on advancing one single platform versus three different platforms that have to keep up with Apple and Google constantly evolving native app standards.