Need a Little Helping Hand from Us?
Whether you're getting started and using our platform for the first time, or need some extra guidance around our features - we're here for you.
Find us during our Weekly Office Hours
Need a little extra coaching for a particular task or data set? Struggling to get something done? We can help! Click here to drop in during our virtual Office Hours via Google Meet. Our support team will be on hand to answer questions, show you quick tips and tricks and help you troubleshoot tricky tasks.
Office Hours are available each Tuesday and Thursday with our team from 2-3pm EDT
Connect with us via Online Chat and Email
Got a quick question and you need to be on the move? No problem! Pull up our new online chat to get in touch with our support team. This service is available during our regular support hours Monday-Friday, 9am-7pm EDT.
You will find the chat at the bottom right of our website as well as our Online Help Center (located behind the 'Support' in our site navigation).
You can also send us an email with your questions / requests.
Use our Online Help Center Resources
Need a little extra guidance on a new feature or workflow? Take advantage of our growing library of help articles and videos! You can browse popular topics or search for a specific topic.
Get a Personal Consultation
If you're struggling with a specific task or want to get some additional expertise around a particular area of CutTime, we're here for you! You can book a personalized consultation with one of our support experts via phone or video conference.
This service is available during our regular support hours Monday-Friday, 9am-7pm EDT.
NEW OFFICE LOCATION
