Whether you're getting started and using our platform for the first time, or need some extra guidance around our features - we're here for you.
Find us during our Summer Office Hours
Need a little extra coaching for a particular task or data set? Struggling to get something done? We can help! Click here to drop in during our virtual Summer Office Hours via Google Meet. Our support team will be on hand to answer questions, show you quick tips and tricks and help you troubleshoot tricky tasks.
Office Hours are available Tuesday and Thursday from 2-3pm EDT
You can click here to drop in during our Summer Office Hours :)
Connect with us via Online Chat
Got a quick question and you need to be on the move? No problem! Pull up our new online chat to get in touch with our support team. This service is available during our regular support hours Monday-Friday, 9am-5pm EDT. You will find the chat at the bottom right of our website as well as our Online Help Center (located behind the 'Support' in our site navigation).